We always try our best to ship your package as quickly as possible. Therefore we ship all shipments with POST NL and DHL within the Netherlands.
With a personal Track & trace code, you are capable to follow the status of your shipment. Deliveries take up to 2-3 working days, after the order has been placed.
If your shipment has not been received within the indicated timeframe, please do not hesitate to contact us via email@example.com
Payment and returns
Are the items you ordered and received not to your preference, or have you changed your mind? At Neycko you can return the purchased products within 14 days following date of receipt.
Follow these simple steps for returning items:
"Ik wilde mijn broek omruilen omdat ik toch de lange versie wilde proberen. Binnen 24 uur had ik een bevestiging ontvangen dat mijn bestelling werd omgeruild. Een paar dagen later kreeg ik mijn nieuwe broek, fantastische service!"
– Happy customer
Exchanging our products is possible. Exchanging is only possible if the products have not been used, washed or worn. If you want to exchange an item for a similar item in a different size or color, return the item with the fully completed return form and clearly indicate which item you wish to exchange. If you have questions about a refund, please contact us below or at: firstname.lastname@example.org.
You can read our terms and conditions here.
The following conditions apply when returning items:
REFUNDS, BY PAYMENT METHOD
If you have returned an item, the purchased amount will be refunded by the same payment method you used while ordering. See below for more information: